Programming for Department of Transitional Assistance

The Employment Supports Department assists individuals in their transition to work. Although each participant's programming is individualized to his or her needs, the types of support and resources available are listed below. Individuals may participate in each component depending on which services they qualify for.

Intake, Evaluation & Assessment

Participants will be assessed to determine work history, educational background, areas of interest and identified abilities. Some of the assessment tools that may be utilized include; Computer Skills Assessment, Typing Assessments, Barriers To Employment Success Inventory, Career Decision Making System, and Job Accommodation Assessment (a tool to identify potential areas requiring supports or accommodations). The results of these assessments will be used to create an Employment Development Plan. Many of our assessments are available in English and Spanish.

Job Targeted Education & Skills Training

Participants will complete a Resume Worksheet with staff support to highlight applicable skills and interests. Staff will also work to provide specific job developing training and assistance tailored to each individual.

We will provide supports related to skills training in areas including: interviewing techniques, networking, identification of specific barriers and supports to identify transportation options. Additionally, staff will work directly with each participant to ensure job search is tailored to his or her skills and abilities. We will also work directly with each individual to provide a person specific approach tailored to their unique circumstance, skills and interests.

Participants will also be afforded the opportunity to enhance their skills with staff directed computer training in Micro Soft Word, ACCESS and Power Point. Work Opportunity Center, Inc. (WOC, Inc.) staff also provides on going training in job search skills, job readiness, interview techniques and general office skills including typing training utilizing Typing Instructor Software.

Job Development & Placement

Employment Supports staff will provide assistance with job search primarily in small group settings. If needed, one-to-one support is available. Job search activities can include internet searches, review of classified ads, job fairs, networking and assistance with completing applications.

Exposure to WOC, Inc. extensive network of community contacts will provide consumers with a significant network of potential employment options. Job search can be tailored to an individual situation, targeted to a particular neighborhood and expanded to include other areas.

Initial Employment Supports

Staff will provide supports as appropriate to individual needs including:

• minimal follow up through phone calls
• regular meetings discussing employment related concerns
• intensive job coaching
• assistance with coordinating transportation
• referrals for additional supports

In all instances WOC, Inc. staff will work with individuals to identify strong natural supports and strategies to anticipate the unique needs of each workplace. Program participants are eligible for on-going career development assistance and supports after securing employment.

For more information please contact Paul Burns Employment Supports Manager at: 1-413-886-0489 x101 Employment Supports Department 1666 Main St Suite D Springfield, MA 01103